Job Description

The University of Wisconsin-Parkside is a dynamic learning community grounded in academic excellence and focused on student success, diversity, inclusion and community engagement.  One of 13 four-year institutions within the University of Wisconsin System, Parkside provides an educational value to our students that's unparalleled.  An affordable, high-quality education is an investment in one's future, and we believe the cost of an education should not prevent any student from achieving their educational and professional goals.

UW-Parkside is a great place to start or enhance your career. The campus is nestled on 700 acres of woodland and prairie and two miles west of Lake Michigan in Kenosha, WI. At Parkside we offer competitive pay and benefits, as well as an engaging and supportive work environment. Parkside is a community that's easy to call home.  Find out why.

Position Title: Student Processing Specialist

Employment Type:  Full-Time, University Staff

Reports To: The Student Processing Specialist will report to the Registrar

Salary: $35,360.00 - $41,600.00 commensurate with qualifications and experience

The Student Processing Specialist in the Office of the Registrar provides essential service through effective and efficient systems processing and customer service. Individuals in this position will work autonomously to process student records into various systems encompassing the lifecycle of the student from admission to graduation. Individuals must fully understand, interpret, and communicate university policies and procedures accurately and effectively. Providing and modifying student record information requires that this person demonstrate integrity and dedication to maintaining student records and confidentiality.

This position requires attention to detail, strong organizational skills, and ability to work with various technology systems, and working independently as well as with a team.  This position requires a high-level knowledge of technology in systems including a student information system (PeopleSoft), scanning and imaging (Perceptive Content) and Microsoft Office Suite, as well as others. As a member of the Registrar team, the Student Processing Specialist must work to create and maintain a welcoming, equitable, and inclusive work environment. Performs other duties as assigned.
 

Some of the key responsibilities for this position will include:

• Receive registration related documents and process as appropriate (i.e. overrides, independent studies, internships, fieldwork, audit requests, late adds/drops/withdrawals, grade changes, executive actions).
   
• Process requests for change of demographic information, enrollment/degree verifications, plan declarations and image to students records.
   
• Complete various processes related to specific programs requiring special considerations for registrations, drops for non-payment or incomplete documentation, etc.
   
• Course Schedule data entry related to set up of terms, calendars, facilities and other tables in PeopleSoft utilized for schedule build and instructor assignment.
   
• Manage and respond to email inquiries in various general emails accounts for the office.
   
• Provide coverage as needed for other service areas such as transcripts, phones, in-person traffic, etc.
   
• Correspond with applicants/students/faculty/staff via phone, email, and or in person as needed to follow up on processing needs. Work collaboratively to resolve needs and issues.
   
• Ensure high quality of customer service through all interactions including responding to emails, written correspondence or phone calls in a timely manner.
   
• Create and maintain documentation of policies, processes and procedures for specific position.
   
• Provide guidance, training, training documentation and assistance to all team members.
   
• Consult with other university offices to resolve questions/issues related to student record processing.
   
• Assist with department functions as needed related appropriate areas of recruiting, admissions and graduation.
   
• Performing testing of various electronic and database systems as needed.
   
• Participate on work teams, project teams within department, division or university as assigned based on professional knowledge and need.
   
• Adhere to the underlying requirement of data accuracy, integrity and confidentiality in all tasks.
   
• Understand and comply with FERPA regulations.

• Minimum of a high school diploma.
• Demonstrated customer service skills.
• Ability to communicate clearly and effectively both verbally and in writing.
   

SALARY AND BENEFITS

Commensurate with qualifications and experience.

The University of Wisconsin System provides a liberal benefits package, including participation in a state pension plan.  

Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/  

Health & Retirement Contributions Estimator: https://www.wisconsin.edu/ohrwd/benefits/benefits-estimator/ 

LEGAL NOTICES

Employment will require a criminal background check in accordance with the Wisconsin Fair Employment Act. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. (see TC1 - App. 4 and p. 12)  

Note:  Criminal Background Check - The Department of Workforce Development, Equal Rights Division prohibits employers from using criminal background check information, policies or practices that have a "disparate impact" and is not job-related and consistent with business necessity in hiring decisions. All information used to screen or hire job applicants should relate to the duties of the job.

UW-Parkside is an AA/EEO employer:  All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status. Individuals from diverse backgrounds are encouraged to apply.  

It is the policy of UW-Parkside to provide reasonable accommodations to qualified applicants with disabilities.  If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at 262-595-2204.  Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual's disability.

In compliance with the Clery Act of 1998, the University of Wisconsin Parkside Crime Statistics Report is available at https://www.uwp.edu/live/offices/universitypolice/crimestats.cfm. Call the UW-Parkside Campus Police Office at (262) 595-2455 for a paper copy of the annual report.

THE UNIVERSITY

UW-Parkside is a regional comprehensive university that is committed to accessibility, academic excellence, student success, diversity, and community engagement.  This beautiful campus is on 700 acres of woodland & prairie in the heart of the Milwaukee/Chicago corridor, between Racine and Kenosha and near Lake Michigan.  The university enrolls approximately 5,000 students, many of whom are first- generation and nontraditional students.  UW-Parkside benefits from the diversity of the communities it services in Kenosha, Racine, and Walworth Counties.  Kenosha and Racine are small cities that offer tranquility and convenience.  The myriad attractions of Milwaukee and Chicago are easily accessible, as is the solitude of the country. UW-Parkside is strongly committed to creating and maintaining a multicultural, pluralistic campus environment.  

The tri-county region that comprises the University's primary service area is home to an impressive array of businesses.  There are more than 10,000 small businesses in the region, as well as a large number of globally-recognized employers.  The college, through its active, engaged Advisory Board, enjoys a close relationship with many of these businesses. For further information regarding the University and community, please see our website at www.uwp.edu. 

Applications received by 3/10/2024 are ensured full consideration; position is open until filled.   

Click the "Apply for Job" button. You must create an account and login before you can apply. If you have not yet registered, click on the "Register Now" link to begin the registration process.  If you are already a registered user, input your "User Name" and "Password' and select "Sign In." 

Your application will not be considered complete until all required documents are attached and all required fields are completed.  

Please be sure you have included:

• Cover Letter outlining your qualifications for the position
• Resume
• The names and email addresses of three (3) professional references

Applications received by 3/10/2024 are ensured full consideration; position is open until filled. 

It is the policy of UW Parkside to provide reasonable accommodations to qualified applicants with disabilities.  If you need assistance, or accommodation in applying because of a disability, please contact us using the information below.  Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual's disability.  

If you have application questions call or email:  

Amber Marzette

(262)595-2042

marzetta@uwp.edu